Reduce or shift the energy consumption of your electric vehicles during peak events and receive financial incentives from your electricity provider!
Demand response and its benefits
AVAILABLE IN QUEBEC AND BRITISH COLUMBIA
Smart solutions for a grid under pressure
Transport decarbonization ambitions are putting increased pressure on the already overloaded electricity grid and come with the challenge of managing power demand.
Electricity providers have begun implementing programs to reduce the power drawn by electric vehicle fleets during critical peak periods, helping to alleviate stress on the grid.
Cleo plays a key role in the success of these programs.
QUÉBEC
Exclusive power demand management program in partnership with Hydro‑Québec
Offered by Polara through the Cleo platform
Our Program
Reduce power usage without sacrificing efficiency
In 2024, Polara launched an exclusive pilot project with Hydro‑Québec to manage fleet power demand during winter peak events. The program provides a subsidy to cover expenses related to implementing demand management and offers greater flexibility regarding participation requirements.
- Event period: December 1 to March 31
- Monday to Friday, from 6 a.m. to 9 a.m. and from 4 p.m. to 8 p.m.
- Exclusions: Weekends and statutory holidays
- Maximum of 2 events per day (with at least 7 hours between events)
- 70% of events occur between 6 a.m. and 9 a.m., with more events typically happening in January and February
Our advantages
We take care of everything!
The Cleo platform automatically shifts power demand without affecting your operations. We receive Hydro‑Québec’s notifications about peak events and adjust your charging plans accordingly.
- 24 hours before, Hydro‑Québec announces a peak event.
- Cleo adjusts power levels to ensure your vehicles are ready on time.
- Operators are notified in real time through Cleo or their preferred channel.
- At the end of the season, you receive a credit on your electricity bill based on your participation.
Around 15 participating sites
in the first year
About fifteen sites took part in the pilot project and received credits.
12 events
Announced by Hydro-Québec
These peak events occurred in the mornings and evenings during the 2024–2025 winter season.
+ 3 000 kW
Power shifted
Participating sites shifted their charging load outside of peak events during the 2024–2025 winter season.
Thousands of dollars
in savings for our clients
Participating sites received a credit on their Hydro‑Québec bill at the end of this first winter season.
Autobus Séguin: An unexpected rebate
During the first year of the Peak Demand Management Program, offered in partnership with Hydro‑Québec, the school transportation company Autobus Séguin received a credit worth several thousands of dollars on its electricity bill. By pausing its charging during peak events, without compromising its operations!
Dynamic Pricing
Take advantage of the best electricity rates
Thanks to its compatibility with dynamic pricing, Cleo lets you choose the most cost‑effective periods to charge your fleet and automatically adapts your charging activities. A simple way to avoid peak‑rate periods!
Frequently Asked Questions
Common Questions
Find answers to your questions about demand management and dynamic pricing.
Lorem ipsum
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
More questions? Need clarification?
Frequently Asked Questions
Common Questions
Find answers to your questions about demand response management.
Will joining a Demand Response program impact vehicle availability?
Absolutely not. Cleo puts your operations first. Charging adjustments during peak events only happen when they won’t affect your fleet’s readiness. Most EV fleets can easily shift charging to off-peak windows without disruption. And you’re always in control: if needed, you can override and prioritize charging for critical vehicles at any time. Operational continuity is our top priority.
What financial benefits can I get from a Demand Response program?
Savings vary depending on the program offered by your energy provider and local conditions. These initiatives aren’t available everywhere, but Cleo actively monitors opportunities and partners with utilities to secure the best incentives for your fleet.
Real example: In a program with Hydro-Québec, average rebates ranged from $300 to $600 per charging site, per peak event for reducing power during winter demand periods. Actual amounts depend on your operations, fleet size, and regional rules.